Ghana Graduates Conference

Paper 13 - Why Do Adults Have ICT Phobia

Why Do Adults Have ICT Phobia – An Assessment of the Effects of Perceived Ease of Use and Perceived Usefulness on the Adoption and Use of ICTs among Adults in South Western Nigeria

Olatubosun, KAKA
Tai Solarin College of Education Nigeria
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Folashade O. IBITOWA
The Polytechnic, Nigeria
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Isiaka, Rafiu Mope
Kwara State University, Nigeria
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Olalere, Asimiyu, ABASS
Tai Solarin College of Education Nigeria
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Purpose We investigate the factors that affect adult’s acceptance of ICT Products, Applications and Services (PAS) based on the Perceived Ease of Use (PEU) and Perceived Usefulness (PU) constructs on adults in South Western Nigeria

Design/methodology/approach The ICT products, services and applications selected for the study are the use electronic mails, web access (internet for commercial, education and social purposes), cell phones, Ipods, ATMs and electronic Banking  Platforms. A multi-item questionnaire for PEU and PU was pre-tested, validated and administered.

Findings Findings from the study showed that the fear of using technology is subsumed by the benefits accruable from usage among adults. Studying how adults adopt and use technology is therefore premised on the fact that adults must keep up with technological advancements to be able to function effectively in the information age. This study gave insights into subtle but important factors that affect ICT adoption and usage among adults.

Practical and Policy implications We recommend for policy and practice the creation of comfortable and acceptable use environment that will provide positive experiences with ICT products and applications among the target group.

Three Learning Points for Ghana and Africa 

Measures for predicting and explaining ICT adoption among different age groups have practical implications for vendors and designers who would like to assess user preferences and demand for new products in emerging economies, especially in sub-Saharan Africa.

Keywords: ICT, Adoption, Perceived, Ease, Usage, Nigeria


Folake Longe is with the Africa Regional Centre for Information Science, University of Ibadan, Nigeria. She can be reached by This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

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