Social Engineering and Workforce Productivity – Evaluating Organizational Consequences in a Nigerian Service Enterprise Setting
Folake Adunni Longe
University of Ibadan, Nigeria This e-mail address is being protected from spambots. You need JavaScript enabled to view itKufre, Ukpe
University of Ibadan, Nigeria This e-mail address is being protected from spambots. You need JavaScript enabled to view itPurpose
We examined the circles of network abuse outlined in Network Service Organization’s computer use policies using Zain Nigeria Plc as a case study
Design and Findings
A questionnaire titled “The Impact of Social engineering websites on organizational productivity” was employed as the research instrument. Descriptive and inferential statistics were used to analyze responses. Analysis of user responses showed that although some actions are prohibited, employees circumvent the security measures put in place in connivance with some IT department staff.
Implications
Apart from contending with the problems of intrusion into enterprise information platforms, organizations are also faced with the consequences of unguided access and usage of social engineering website in the workplace. Most employees are also not aware of the far reaching consequences of these seemingly harmless acts on the organization. Unguided use of social engineering sites can hamper productivity in the work place and create security vulnerabilities in enterprise information system.
Three Learning Points for Ghana and Africa
Africa in her teething ICT advances must guide against anti-productive use of ICTs in the workplace.
Keywords: Enterprises, Social Engineering, Website, Face book, Productivity, Zain.
Kufre Ukpe just rounded up his postgraduate studies in Computer Systems at the Department of Computer Science, University of Ibadan. He shared a common research interest with Longe Folake of the African Regional Centre for Information Science, University of Ibadan. Kufre can be reached at This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Purpose
We examined the circles of network abuse outlined in Network Service Organization’s computer use policies using Zain Nigeria Plc as a case study
Design/methodology/approach
A questionnaire titled “The Impact of Social engineering websites on organizational productivity” was employed as the research instrument. Descriptive and inferential statistics were used to analyze responses
Findings
Analysis of user responses showed that although some actions are prohibited, employees circumvent the security measures put in place in connivance with some IT department staff.
Research implications
Apart from contending with the problems of intrusion into enterprise information platforms, organizations are also faced with the consequences of unguided access and usage of social engineering website in the workplaceMost employees are also not aware of the far reaching consequences of these seemingly harmless acts on the organization.
Practical and Policy implications
Unguided use of social engineering sites can hamper productivity in the work place and create security vulnerabilities in enterprise information system. s
Three Learning Points for Ghana and Africa
Africa in her teething ICT advances must guide against anti-productive use of ICTs in the workplace.
Keywords: Enterprises, Social Engineering, Website, Face book, Productivity, Zain.
Contact Author Profile
Kufre Ukpe just rounded up his postgraduate studies in Computer Systems at the Department of Computer Science, University of Ibadan. He shared a common research interest with Longe Folake of the African Regional Centre for Information Science, University of Ibadan. Kufre can be reached at This e-mail address is being protected from spambots. You need JavaScript enabled to view it
